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They sale great products and have great customer service very happy I have bought my phone case this store, love it. I am not a breakfast or donut person, but discovered they have the best gyros on campus!

If you like gyros, you have to give them a try I ""found"" this bakery by a kind of accident. I was waiting until time to meet a friend for lunch at a different restaurant and thought I'd….

It was our first time trying this wonderful strawberry cake! I placed an order for our daughters 3rd Birthday party. My entire family was so…. My friend's wedding cake was sooooo beautifully decorated and very elegant. The best thing was the taste I would recommend A Taste Of…. Sometimes there is a bit of a wait for a table, but the food is so satisfying that…. I went to multiple T-Mobile stores near Pickerington, Ohio. This is the best one. The staff in here is very knowledgeable, helpful, he did what is….

These are by far the very best homemade cookies I have ever tasted! You can tell that they were made that day - they are soft, chewy and full of….

I've been to the Ichiban bakery many times, and I have yet to be disapointed! The gentleman that runs the bakery couldn't be nicer and the food…. I took Loralie Brownies to work and nearly lost my hand!!! It was a feeding frenzy!!! Three different times I heard the words, ""These are to die….

Piece of Cake is, by far, the best lunch destination in Columbus. Awesome food, great service and well priced. A must if you have never been. Best donuts in the state don't read last review there a donut chain manager.

And I would be scared. Amys is were it's at if you love your family…. Great doughnuts and Good coffee. I never have to wait long and there is always a great selection. Awesome service at Polaris Pkwy. Had product I needed, asked if i was happy with my iphone 5, my…. Good customer service friendly faces joany and Maggie always do a very good job Love going to this location Always with a smile Store always….

Gregor groped his way to the curtain and pushed the edge aside. There was enough torchlight from the far hall for him to make out the passage was…. Did an excellent job on are staircase.

Owner was a straight shooter and his crew was very professional. Delectable Desserts! The Cherbourg Bakery in Bexley advertises "gluten and nut free goodness" and "local ingredients. They are very friendly and informed on what is going on in the prepaid cell phone world. The gentleman that owns the store can fix almost any phone….

You may want to wait on the ambiguous words until the end, as they may become easier when more words are cleared. As a spymaster, you may give a clue that seems right to you, but your teammates may have a different perspective, or there may be an opponent team word that matches the clue better.

The majority of us get our news and along with it, our world view, morality, opinions, and daily furies, from scrolling the social feeds across Twitter, Youtube, Facebook, Instagram, Tiktok, Google, and others. Given the amount of exposure, we think media reflects reality. I'm convinced that is absolutely not true.

There were a couple of recent stories that made me realize how lopsided and low-quality social media is. If you are on Twitter, you may have not even heard of him because of his nearly absent social media presence and measly subK following.

You'd have assumed that Andrew Yang, who ended up fourth in the election with just a fraction of the votes, is going to be the obvious nominee because of the yanggang fame with 2M fervent followers. Another recent study revealed that just 12 people were responsible for the majority of COVID vaccine-related misinformation! If you are looking to get a balanced and complete picture of the world, social media is not where you will get it.

This happens for several reasons, including:. Not all people's views are expressed on social media. Most are passive consumers. Some people are overexpressed as they use armies of bots, skilled agencies, paid promotions, or networks to spread their views.

Not all views are equally amplified on social media. Social media companies determine what gets amplified with algorithms that optimize for engagement or time spent, as they contribute most with ad revenue and customer retention. People and views that are extreme - enraging, shocking, untruthful, and push our buttons like "Did we really land on the moon?

Every single one of us has different social feeds and social media realities. Our feed is personalized to show us the posts that engage us the most - usually the ones that pander to our biases. Someone who's conservative will see a news article about how guns are our rights and someone who's liberal will see an article about why guns are causing deaths. We are put in our own bubbles, with different realities, that appeal most to us.

Assume anything is biased or wrong unless proven otherwise. Especially things that feel right to you as you may be falling for confirmation bias.

Do your own research on all sides and perspectives. Most things aren't as simple as what the character post of fury makes it seem like.

The Center of Humane Technology has plenty of other helpful tips. The main role of a product manager to identify and prioritize product investments within your area that'd have the most impact on the overall business goals aka roadmap. Usually, you don't make just one investment. You make a portfolio of bets.

You can place bets across multiple core pillars or themes as I have suggested in a previous post on product strategy. It's also helpful to assess your portfolio mix across the type of product improvements:. These are fixes for obvious annoyances or broken parts of the experience. Users know it and product teams usually know it. These experiences can cause casual users to churn immediately and fans to churn eventually. Regularly identifying and fixing these before they snowball is a good defense and good for building trust, pride, and quality reduce broken windows!

Products aren't perfect out of the gate and if it's perfect, you probably launched too late :. You need to iterate and keep improving them over time. Initially, these iterations will produce a lot of big wins. But eventually, the yields decline and that's a sign to invest elsewhere. Often times products and features are doomed to fail even before you start working on them because the customer, problem, their evaluation criteria, usefulness and usability of the solution, go-to-market and customer acquisition mechanisms, and business model are not understood or well defined.

Sickness and death are powerful reminders of the impermanence, fragility, and mystery of life - about how little time we all have, how little control we have, how we are a small transient part of a grand timeless machinery, and how little we know. They are also powerful reminders of the colorfulness and meaning in every individual life, regardless of how transient or small it is in the grand scheme.

We fondly remember the departed's endearing and unique traits. We recall and cherish their remarkable or amusing stories. We feel grateful for their kindness, love, and joy. We celebrate their path and accomplishments. We learn from their wisdom and missteps. We mourn missed interactions, their unfulfilled dreams, the void of their absence, and for those who are close to them. Death teaches us what we value, gives us the urgency to prioritize meaningful pursuits and interactions, and to live free in our short lives.

I'm currently on a staycation at home, with no plans. I used to take vacations only for certain specific or special purposes like traveling to new places or social events, and there was a certain pressure to make the most of them, so this is a change.

High customer retention is the holy grail of most businesses. If customers keep coming back to your business, it increases lifetime revenue per customer LTV and you earn more per cost and effort of acquisition. Customer retention may be hard to execute, but really simple to understand. There are three main factors that impact retention:.

Users use products to satisfy a need. Some needs recur on a daily basis, like the need to eat, sleep, talk to people, hear the news, commute, or shopping. Some needs recur on a monthly or yearly basis, like doctor visits, car maintenance, or vacations. Some needs are episodic and happen a few times per lifetime, like dating, wedding planning, home or car purchase, teeth alignment, or funeral services. If you are serving a need that's recurring frequently, you have more potential for retaining customers.

If it's less frequent, it's likely that customers will only come back infrequently or just try a different solution next time the need arises.

If the need is episodic, then it's likely that the customers never come back. It's possible, but very hard to manufacture a need or increase the frequency of a need. So if you are gunning for high retention, serve a frequent need.

If you are serving a low-frequency need, then you should charge higher or have a large addressable market. You can try to improve retention by serving more adjacent needs. For e. Linkedin's B2C product was serving the need to find jobs, which happens every few years. But they expanded to an adjacent need to learn about the industry and network updates, which is much more frequent. Linkedin also expanded to Sales and Recruiters who have a much more recurring need.

Amazon expanded from selling just books to selling everything. If your business fulfills a customer's need, then they are more likely to come back when the need arises again. There are three dimensions of fulfillment:. I believe that time is all we have and how we spend our days is how we spend our lives. Let's say you want to create more time for a project. So you reduce family dinner time and sleep time by 30 mins. It works well for a couple of days. But after that initial gain, you start feeling less productive or energized during your project time.

I think we all intuitively understand and agree with this. Life is a series of activities - things you think and do, and also how, where, and with who. Your energy levels - physical, mental, and emotional - vary because of the activities.

Higher energy levels mean you feel present, lucid, sharp, at ease, happy, and ready to run a mile. There are recharging activities that increase your energy and consuming activities that decrease your energy. For most activities, the marginal effect on energy decreases or even reverses over a prolonged length of time. You wake up with higher energy after sleep, feel fresh after a shower and coffee. Then you get to work, and through the 8-hour workday, your energy levels spike up and down but drop on an average.

They pick up again after you do a quick workout and enjoy dinner and entertainment with friends or family. The output and quality of any activity is a function of the area under its line energy X time. Your work output is a function of the area under the work line. Your overall output and quality of life experience are a function of your overall energized time, which is the area under the entire line through the course of your life.

So higher energy levels boost your output and quality of life, which is a great outcome. Now the question is how to influence it. Let's say you are in the middle of a tough project with a hard deadline and you decide to sleep only 5 hours instead of your regular 8 and work extra hours. Your work time is longer, but your overall energy and therefore your output is similar or even lower.

You also end your day with lower energy, which will cascade onto the next day. If you keep this up over multiple days or weeks, you'd probably fall sick or burn out.

Skipping or reducing exercise, social activity, entertainment, etc. On the flip side, if you sleep or relax too much say 10 hours instead of 8 hours of sleep , then our energy levels may not increase proportionally or even decrease and we lose time for other energy-boosting or output-producing activities. If you don't do anything productive or purposeful, your energy level will probably drop as well.

And it was surprisingly relevant for the mood I have been in over the last couple of weeks. So I'm going to memorialize it here. In the morning , a friend shared a scene and a quote from the movie Bridge of Spies, where the character is oddly calm when he's on the verge of being sentenced to the death penalty. At noon , during lunch, my workplace hosted a fireside chat with Lori Gottlieb, author of "Maybe you should talk to someone.

She said the person we talk most to in our life is not our spouse, kids, nor parents We do a lot of self-talk in our heads, which significantly influences how we feel, act, and think. And unfortunately, we are usually not too kind to ourselves.

Her advice is to filter all our thoughts through 3 questions - Is it true? Is it kind? Is it useful?. If they aren't, then dump them. And then finally, in the afternoon, at my workplace onboarding, we were discussing a principle of "being super transparent, but also be kind.

You can lay it all out in the spirit of transparency, or you can simply tell them it has been difficult, but you will rather talk to the colleague first, which is the kind thing to do. Just transparency - saying anything we think to anyone - isn't a virtue. It needs to be kind, true, and useful too. It's sometimes easier to think of what will make you fail at something than what will make you succeed.

That's why I like the technique of "inversion" - instead of trying to be successful, just avoid the things that cause failure and you will succeed. I also like the practice of doing "pre-mortems" before starting on any project or team - imagine you failed, think of all the reasons why, and then prioritize and mitigate them.

Here are some common failure modes that you can try to avoid when you are pursuing anything - personal, career, business, relationships, etc. No burning curiosity, desire, intent, or conviction. Most hard-to-achieve things take a long time and a ton of effort.

So if aren't really emotionally, rationally, and intellectually drawn to a pursuit or excited about the process, just pursue something else you actually are drawn to. Seriously, why pursue things you don't want or need?! Lack of deep understanding and failure to keep learning of the problem, solutions, and space. You don't have to know everything when you get started. But learning and research is a good place to start.

And continue to have a beginner's mind and never stop learning. A good mentor or coach can accelerate your understanding quicker than most books or courses. Misguided or missing strategy or principles. Goal without a strategy or a plan is just a wish. You should have a strategy that includes clear goals, levers to achieve the goal, current position, strengths, weaknesses, threats, etc. Poor planning. Without comprehensive, specific, and actionable plans, strategy is just a theoretical and intellectual exercise.

Plans should identify specific whats and hows - metrics, requirements, processes, milestones, resources needed, owners, and timelines.

Poor execution. This could happen because of a whole bunch of reasons. Not having the right level of skills, standards, effort, or attitude, not being consistent, not working well with a team or having a wrong team, not paying attention to details, doing too many things, etc. Aha Explanations Questions. Nurturing passions. Labels: Life. Human Body is like a Company. Start with Why What's the goal or problem?

Why does it matter? Is it actually important? Projects often become chaotic, fail or lose steam during execution because the why isn't clear or important It's very important to clearly understand, believe in, and align on with stakeholders. Then What What needs to happen to achieve the outcome? Then How What's the best way to get to the "whats"?

Labels: Career , Product Management. It makes life simple, doesn't it? Just take care of 3 crystal balls and all is good! I'm now going to give you those 3 crystal balls that determine the quality of your life. I have written about these in more detail in my other post "Mostly peaceful, often joyful, sometimes upset". Some insights on team work and decision-making from a game of Codenames. Labels: Business , Life , Product Management. This happens for several reasons, including: 1. So what's a better way to stay informed?

I'm still figuring it out, but here are a couple of steps that can help. Don't get riled up and amplify nonsense! Pause, think. Be deliberate about choosing the quality of your information. Seek diversity of opinions. Rely on people and media that are less reliant on daily engagement and churn, more tested, and more thoughtful. Ruthlessly unfollow purveyors of outrage. Labels: Life , Society , Technology.

It's also helpful to assess your portfolio mix across the type of product improvements: 1. Ah, finally improvements bugs, annoyances These are fixes for obvious annoyances or broken parts of the experience. Yeah, that's better improvements iterative improvements Products aren't perfect out of the gate and if it's perfect, you probably launched too late :. Oh Wow!



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